Privacy Policy
This Privacy Policy explains how Reza Growth may collect, use, store and protect personal information when you use our website, submit an enquiry or communicate with us.
This policy applies to personal information processed through rezagrowth.com, our website forms, email correspondence and other business communications.
Who we are
Reza Growth is an aesthetic clinic marketing agency operated by Reza Sharifi.
For questions about this policy or your personal information, contact us at [email protected] .
Information we may collect
Depending on how you interact with Reza Growth, we may collect or receive:
- Your name and contact details.
- Your work or business email address.
- Your clinic or business name.
- Your website or professional social media account.
- Information about the services you are interested in.
- Information you provide about your clinic, business objectives, marketing challenges or service requirements.
- Messages, enquiries and records of communications with us.
- Technical information such as IP address, browser type, device information and website security or request data.
We may also review or receive professional information from publicly available sources such as business websites, professional social media profiles, directories or referral sources where relevant.
How we may use information
Personal information may be used to:
- Review and respond to enquiries.
- Understand your clinic, objectives and service requirements.
- Recommend relevant services or next steps.
- Prepare proposals, quotations or project plans.
- Manage projects and professional relationships.
- Provide and improve our services.
- Follow up relevant business opportunities.
- Operate and protect our website, email systems and internal business systems.
- Meet legal, financial, accounting or record-keeping requirements.
- Send relevant professional or marketing communications where permitted by applicable law.
We do not sell personal information.
Legal bases for using information
Depending on the circumstances and purpose, we may rely on one or more of the following:
- Legitimate interests — where appropriate for managing enquiries, professional relationships, website operations or relevant business activities.
- Pre-contractual steps — where you ask us to provide information, assess your requirements or prepare a proposal.
- Contractual necessity — where processing is necessary to deliver or manage agreed services.
- Legal obligation — where information must be processed or retained to comply with applicable law.
- Consent — where consent is the appropriate legal basis for a specific use.
The applicable legal basis may depend on the type of information, our relationship with you and the reason it is being processed.
Who may have access to information
Where reasonably necessary, personal information may be accessed by or shared with:
- Authorised members of the Reza Growth team.
- Contractors, consultants or specialists involved in relevant services.
- Website hosting, WordPress, form, email, security, backup and other technology providers.
- Accountants, professional advisers or legal advisers where necessary.
- Public authorities, regulators or courts where disclosure is required or permitted by law.
Access should be limited to what is reasonably necessary for the relevant business, technical or legal purpose.
We do not sell, rent or trade personal information to unrelated third parties.
Storage and international transfers
The Reza Growth website uses hosting infrastructure located in the United Kingdom.
Information may also be processed through website, email, form, backup, communication or other technical service providers.
Some providers, contractors or authorised team members may process information from countries outside the United Kingdom.
Where an international transfer is subject to data protection requirements, appropriate legal mechanisms or safeguards may be used where required, including applicable adequacy arrangements, contractual safeguards or other lawful transfer mechanisms.
How long we may keep information
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to manage a professional relationship, provide services, maintain appropriate business records or meet legal obligations.
The appropriate period may depend on the type of information, the nature of the relationship, the date of the last communication and any relevant legal, financial or record-keeping requirements.
Information that is no longer reasonably required may be deleted, restricted or anonymised where appropriate.
Patient and sensitive information
Our website enquiry form is intended for information about your clinic, business objectives, marketing challenges and service requirements.
Please do not include patient names, contact details, photographs, medical histories, treatment records, health conditions or other confidential patient information in our website form or initial enquiry emails.
If patient-related information is required for an agreed project, appropriate permissions, confidentiality arrangements, security measures, transfer methods and data protection responsibilities should be agreed before such information is shared.
Your data protection rights
Depending on the applicable law and circumstances, you may have rights including:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate or incomplete information.
- Requesting deletion in certain circumstances.
- Requesting restriction of certain processing.
- Objecting to certain processing based on legitimate interests.
- Objecting to direct marketing.
- Withdrawing consent where consent is the relevant legal basis.
- Requesting data portability where applicable.
These rights may be subject to legal conditions, limitations or exemptions. We may need to verify your identity before acting on a request.
If you have a privacy concern or would like to exercise a data protection right, please contact us first at [email protected] . You also have the right to raise a complaint with the Information Commissioner’s Office (ICO).
Changes to this policy and contact
We may update this Privacy Policy when our services, website, technology, data practices or legal responsibilities change.
The latest version will be published on this page and the “Last updated” date will be revised.
For questions about this Privacy Policy, personal information or a privacy request, contact: