Privacy Policy
This Privacy Policy explains how Reza Growth collects, uses, stores, shares and protects personal information through our website and business communications.
This policy applies to personal information processed through rezagrowth.com, our website forms, email correspondence, professional platforms and other business communications.
Who we are
Reza Growth is a digital marketing agency operated by Reza Sharifi. We provide marketing strategy, website, search engine optimisation, social media, patient acquisition and retention services for aesthetic clinics.
For the purposes of applicable data protection law, Reza Sharifi, trading as Reza Growth, is responsible for deciding how and why personal information collected through this website and our business activities is used.
You can contact us regarding this policy or your personal information at info@rezagrowth.com .
Information we collect
Depending on how you interact with Reza Growth, we may collect:
- Your first name and last name.
- Your work or business email address.
- Your clinic or business name.
- Your website or professional social media account.
- The service or services you are interested in.
- Information about your clinic, marketing challenges, objectives and business requirements.
- Messages, enquiries, proposals and records of communications with us.
- Information necessary to manage an existing or potential client relationship.
- Technical information such as IP address, browser type, device information, security logs and website request data.
We ask that you provide only information that is relevant and necessary for your enquiry or professional relationship with us.
How we collect information
We may collect information:
- Directly from you when you submit a website form.
- When you contact us by email or another agreed communication channel.
- When you request information, a proposal, consultation or service.
- During discussions about an existing or potential business relationship.
- From referrals, business directories and publicly available professional sources.
- From clinic websites, professional social media profiles and other public business information, where appropriate.
- Automatically through website, hosting, email, security and technical systems.
Website enquiries are processed using Fluent Forms. Depending on the website configuration, submissions may be stored in the WordPress database and may also be delivered to our business email system.
How we use personal information
We may use personal information to:
- Review, manage and respond to enquiries.
- Understand your clinic, objectives and service requirements.
- Recommend relevant services, strategies or next steps.
- Prepare proposals, quotations and project plans.
- Communicate with prospective and existing clients.
- Deliver and manage our services.
- Maintain records of professional communications and business relationships.
- Follow up genuine and relevant business opportunities.
- Send relevant service updates, professional insights or marketing communications.
- Manage our internal operations, team and service providers.
- Protect the website, prevent misuse and investigate technical or security incidents.
- Comply with applicable legal, regulatory, tax, accounting or record-keeping obligations.
- Establish, exercise or defend legal claims.
We do not sell personal information.
Our legal bases for using information
The legal basis we rely on depends on the information, our relationship with you and the purpose for which the information is used.
| Legal basis | How it may apply |
|---|---|
| Legitimate interests | Responding to business enquiries, maintaining professional relationships, following up relevant opportunities, communicating with business contacts, improving our services and protecting our website and operations. |
| Pre-contractual steps | Understanding your requirements, answering questions and preparing a proposal, quotation or recommended service approach at your request. |
| Contractual necessity | Using information where necessary to provide, manage and support agreed services. |
| Legal obligation | Keeping, using or disclosing information where required by applicable law. |
| Consent | Where we specifically request your permission and consent is the appropriate basis for the relevant use. |
Who may have access to your information
Personal information may be accessed or shared where reasonably necessary with:
- Reza Sharifi and authorised members of the Reza Growth team.
- Trusted contractors, consultants or specialists assisting with relevant services.
- Website hosting, WordPress, form, email, security, backup and technical service providers.
- Professional advisers such as accountants, consultants or legal advisers.
- Public authorities, regulators or courts where disclosure is required or permitted.
- A prospective purchaser, partner or successor if our business or part of it is reorganised, transferred or acquired, subject to appropriate confidentiality protections.
Team members, contractors and service providers are expected to use personal information only for authorised business or technical purposes and to handle it confidentially.
We do not sell, rent or trade personal information to unrelated third parties.
Where information is stored and processed
The Reza Growth website uses hosting infrastructure located in the United Kingdom.
Website form information may be processed through WordPress, Fluent Forms, our hosting environment, website backups and our business email systems.
Authorised team members, contractors and technology providers may access or process information from different countries where necessary to operate our business, manage enquiries, maintain our website or deliver services.
Where additional safeguards are required for an international transfer, we will take reasonable steps to use appropriate contractual, technical or organisational protections.
How long we keep information
We retain enquiry, contact and business relationship information for as long as it is reasonably necessary to manage communications, follow up genuine business opportunities, maintain professional records, provide services, manage client relationships, comply with legal obligations or address possible disputes.
The appropriate retention period may depend on:
- The nature and sensitivity of the information.
- The purpose for which it was collected.
- The nature of the enquiry or relationship.
- Whether there remains a genuine and reasonably foreseeable business or record-keeping need.
- The date and relevance of the last communication.
- Applicable financial, legal or regulatory requirements.
- The need to establish, exercise or defend legal claims.
Information may therefore be retained for an extended period where a genuine business, service, record-keeping or legal purpose remains. We may periodically review stored information and delete, restrict or anonymise information that is no longer reasonably required.
You may ask us to stop marketing communications or request deletion of your information at any time, unless some information must be retained for legal obligations, essential business records, dispute resolution or the establishment, exercise or defence of legal claims.
Where you object to marketing, we may retain a minimal suppression record containing your contact details or preference solely to ensure that your request continues to be respected.
How we protect information
We use reasonable technical and organisational measures designed to reduce the risk of unauthorised access, loss, misuse, alteration or disclosure of personal information.
These measures may include encrypted website connections, access controls, strong passwords, restricted administrative access, software updates, backups and limiting access according to business need.
No website, email system or internet transmission can be guaranteed to be completely secure. You should not send information that is unnecessary for your enquiry.
Marketing communications
We may contact you regarding an enquiry, requested proposal, relevant service or an existing professional relationship.
We may send relevant service updates, professional insights or marketing communications where appropriate. You can unsubscribe or ask us to stop contacting you for marketing purposes at any time.
To update your communication preferences, contact info@rezagrowth.com .
Patient and sensitive information
Our website enquiry form is intended to collect information about your clinic, business objectives, marketing challenges and service requirements.
It is not designed to collect patient records, medical information or confidential treatment data.
Please do not include patient names, contact details, photographs, treatment records, medical histories, health conditions or other confidential patient information in our website form or initial enquiry emails.
If patient-related material is required for an agreed service, appropriate permissions, confidentiality arrangements, security measures, transfer methods and data protection responsibilities must be agreed before such information is shared.
Your data protection rights
Depending on the circumstances, you may have rights including:
- The right to ask whether we hold personal information about you.
- The right to request access to your personal information.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion in certain circumstances.
- The right to request restriction of certain processing.
- The right to object to certain uses based on legitimate interests.
- The right to object to direct marketing.
- The right to withdraw consent where consent is the relevant basis.
- The right to request transfer of certain information where data portability applies.
- The right to complain to an appropriate data protection authority.
These rights are not absolute and may be subject to legal conditions or exemptions. We may need to verify your identity before responding to a request.
To exercise a right or raise a privacy concern, contact info@rezagrowth.com .
Links to other websites
Our website may contain links to third-party websites, professional platforms, social media services or other external resources.
Reza Growth does not control the privacy practices or content of those third parties. You should review their privacy information before submitting personal information to them.
Changes to this Privacy Policy
We may update this Privacy Policy when our services, website, data practices, technology providers or legal responsibilities change.
The latest version will be published on this page and the “Last updated” date will be revised. Where appropriate, material changes may also be communicated by another suitable method.
Contact us
For questions about this Privacy Policy, how we use information or a data protection request, contact: